The use of the portal available under the Internet domain www.iconicvillas.com (hereafter referred to as the ‘Portal’) and any services offered through the Portal by Iconic Villas IKE (hereafter referred to as ‘Iconic Villas’, "Provider"), is subject to the following Terms & Conditions (T&C).

 

Section 1 – Portal content and purpose

(1) With the Portal, Iconic Greek Villas operates a website on which various holiday properties („Properties“) are presented and advertised. Properties may be, for example, apartments, houses, villas and other accommodations offered for short-term letting.

 

(2) The Portal’s purpose is to inform individual travellers about interesting destinations and accommodation options and to offer reservations for selected properties. The data in the Portal is provided exclusively to inform the interested traveller („User“).

 

(3) Any other use requires the consent of Iconic Villas. Without such consent, the reproduction of information from the Portal elsewhere, such as on other websites or databases, is not permitted.

 

(4) Visiting the portal is free of charge and possible for anyone without prior registration. Users cannot claim the portal being available permanently and uninterruptedly.

 

Section 2 – Booking; Contracting parties; Responsibility for object descriptions

(1) Iconic Villas only reflects the information submitted by the Property Owner. The Property Owner is exclusively responsible for the accuracy and completeness of the information on a Property, particularly regarding location, size, equipment, price and availability; this also applies to photos, videos and other files or media.

 

(2) Property Owner of a Property listed by the Portal is not Iconic Villas, but the respective landlord of the Property (hereinafter referred to as „Property Owner“). When booking a Property, the contract is concluded exclusively between the User and the Iconic Villas on behalf of the Property Owner.

 

(3) Some Properties can be booked directly on the Portal (Instant Booking), or a binding booking request can be made for them („Booking Request“). In any case, a message can be sent to the provider via the portal („Contact Request“), based on which the Provider can submit an individual offer to the User.

 

Section 3 – Booking requests via the Portal (Booking Requests)

(1) If the Provider accepts booking requests by the User via the portal („Booking Requests“), the User can enter the details of his desired stay in the Portal’s „Book“ section. The „Proceed to book“ button takes the User to a page on which all the data entered, the selected service's essential features and the offer's total price are displayed in an overview. At this point, the user can check the data for possible input errors and, if necessary, correct or complete the details or cancel the process altogether.

 

(2) By clicking the „Request to book“ button, the User transmits a legally binding booking offer to the Provider.

 

(3) The User is bound to his offer for 24 hours before the transmission. During this time, the Provider may check the requested conditions with the Property Owner, especially the Property's availability. If the Property Owner accepts the User‘s offer within the commitment period, the Provider confirms the booking immediately by e-mail (contract confirmation); otherwise, the User receives an e-mail about the rejection of the booking request.

 

Section 4 – Contact Requests and individual offers

(1) Alternatively, the User may request an offer from the Provider using a contact form on the Portal. The Provider can then submit an individual offer to the User.

 

(2) The User can review the individual offer in his user email account as they will receive their offer via email. If the User wishes to make changes, he can inform the Provider via the platform, whereupon the Provider can adapt his offer.

 

(3) When the offer meets the User’s expectations, he can accept it in a legally binding way by signing a booking agreement ("Contract") with the Provider.

 

(4) The Provider confirms the booking immediately by e-mail (contract confirmation).

 

Section 5 – Available languages; Storage of contract texts

(1) Functions for the conclusion and execution of contracts are provided exclusively in English.

 

(2) After the conclusion of a contract, the User receives the content of the contract concluded (contract text) by e-mail; the Portal will send this e-mail on behalf of the Provider. At the same time, the Provider stores the contract text electronically; since the User has no access to it, it is the User’s responsibility to print out the e-mail with the contract text in his interest or to store it in another suitable way.

 

(3) At the same time, the Portal stores the data entered by the User at the time of booking with the essential features of the booked Property.

 

Section 6 – Payment

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(1) Prices quoted by the Providers include VAT insofar as VAT is levied.

 

(2) When booking or making a booking enquiry, the User may be asked to provide his credit card details. The Provider’s future payment claim will be secured with the credit card details.

 

(3) Details of the payment due date for the booked Property are determined by the respective Provider.

 

(4) The User is responsible for submitting credit card details or other information on payment cards. It accounts exclusively in the forms provided for this purpose within the booking process on the Portal. Any other disclosure of such data to a Provider or a third party – e.g. by e-mail or phone – constitutes a risk of misuse for which Iconic Villas assumes no liability.

 

Section 7 – No consumers’ right of withdrawal

(1) There is no consumers’ right of withdrawal for the offered accommodation services.

 

(2) However, a Provider may have an individual cancellation policy. Their conditions, if applicable, depending on the respective offer details.

 

Section 8 – Availability of the Portal; Warranty (Liability for defects)​

(1) Iconic Villas provides its portal with an availability of 99% on average per calendar month.

 

(2) Warranty claims (Liability claims for defects) apply according to the statutory conditions.

 

(3) Claims based on deficiencies of a booked Property shall be based on the respective Property Owner's contractual provisions and must be asserted directly against the Property Owner.

 

Section 9 – Out-of-court dispute resolution

(1) For the out-of-court settlement of disputes arising from a distance contract with a consumer, the EU Commission has set up an online dispute resolution platform („ODR platform “) available at https://ec.europa.eu/consumers/odr.

 

(2) In addition to the ODR platform, consumers can address complaints to the following conciliation body: Kilkis 3, Glyfada 16 674, Greece, complains@iconicgreekvillas.com

 

(3) Iconic Villas is neither obliged nor willing to participate in an out-of-court consumer dispute resolution procedure.

 

Section 10 – Final provisions

(1) The laws of Greece shall apply between the User and Iconic Villas. 

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(2) Should individual provisions of these General Terms and Conditions prove invalid or unenforceable, this shall not affect the validity of the remaining provisions.